Drew's Blog

Old Paths

Drew Berkemeyer — Sat, 05 May 2012 16:02:14 GMT

Habits are like paths across a field. New ones are often difficult and uncomfortable and may even cause some pain as we work through the new ground. However with time and use they grow more comfortable and familiar while the old paths grow over and become hard to recognize.

We must learn to recognize the habits in our lives that are wrong and make conscious efforts to correct them with the Lord’s help. Do not excuse or tolerate some evil thought or wicked action because you think, “that’s just the way I am.” When the Holy Spirit brings a sinful action or thought to your mind repent and ask the Lord’s help to change your habit in that area.

I believe we will find that as we put this into practice that we will find the new paths aren’t new at all. Rather, we have simply rediscovered old paths that we were meant to be on all along.

“Thus saith the LORD, Stand ye in the ways, and see, and ask for the old paths, where is the good way, and walk therein, and ye shall find rest for your souls.” -- Jeremiah 6:16

Self-nothingness

Drew Berkemeyer — Thu, 15 Dec 2011 05:20:07 GMT

"We are to keep at the point of self-nothingness and at the same time look to God alone for sufficiency just as truly as we take the sunshine from the sun today and do not think of using the sunshine of yesterday." - George D. Watson

The Merry-Go-Round of Life

Drew Berkemeyer — Tue, 28 Sep 2010 21:31:38 GMT

Do you ever feel like you spent the entire day on a merry-go-round and got off at the same place you got on, only more dizzy than when the day started?

The Practical Side of Statistics

Drew Berkemeyer — Mon, 17 May 2010 13:26:36 GMT

From my experience if you have 2 pad locks, each with a different key, you have a less than 50% chance of selecting the correct key on your first attempt to open one of the locks.

System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+

Drew Berkemeyer — Fri, 31 Jul 2009 01:35:07 GMT

We have an application at work that pulls images from a proprietary binary file and saves them to a local directory. The directory path and filename on the local machine are built on the fly based on client information. The application went through a full round of testing and passed all cases. However, when we moved the application to production and ran it against live data we ran into the following error:

System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+

We spent most of the day trying to track down the error, but nothing I found on the Internet gave a clue. First we thought that perhaps we were getting image data in a format that we didn't expect (i.e. loading JPEG data and saving it as a TIFF file), but that wasn't it. Finally, we tried writing the raw data out to disk using a FileStream instead of Image.Save(). This did not solve the problem, but it produced a different Exception that pointed us in the right direction. The new Exception stated something similar to the message below:

"Could not find part of the path 'C:\TEMP\2345\111299\Bin1\Slot3\Company.Bin1\Slot3.PartNumber_1.TIFF'"

The clue came in the last part of the message. The path format was supposed to be:

<Root_Dir><CompanyID><FranchiseID><StorageSection><FileName>.TIFF

where...

<FileName> = <CompanyID>.<StorageSection>.<PartNumber>.TIFF

Looking closely we discovered that our path was including a <StorageSection> that had a backslash in the name (i.e. "Bin1\Slot3"). Therefore, when .NET tried to create a file with the name "Company.Bin1\Slot3.PartNumber_1.TIFF" an Exception was thrown.

A simple one line change to our application fixed the issue by cleaning up the file name before attempting to save the file:

// Ensure that we have a safe filename
strFileNamePrefix = Regex.Replace(strFileNamePrefix, @"[\\/\?\:\<\>\|\*]", "_");>

Hopefully the above will help you save more time than it took us to figure this out.

What Kind of Kingdom is this?

Drew Berkemeyer — Tue, 07 Jul 2009 02:44:53 GMT

“What kind of kingdom is this? The last are first they say. What kind of kingdom is this? Where servants are called great.” -- Jill Moore

Those words are from a Jill Moore song that I am really beginning to like quite a bit. We were listening to it in the van yesterday and I found it going through my thoughts as I woke up this morning.

What kind of Kingdom is this?

The Bible says that the last shall be first and the first shall be last, that the weak shall be strong and the meek shall inherit the Earth. How can this be? It is a concept that we cannot even comprehend in our minds though we try will all our might, which is to say in our flesh.

Cain tried in this way. He brought “an offering to the Lord.” His brother Abel, for his part, brought “the firstlings of his flock and their fat portions.” What is the difference here? Cain brought God something. Abel brought God the best that he had. What were the two sacrifices? One might say “Cain brought the fruit of the ground, while Abel brought the firstlings of his flocks.” That is true, but that is according to this Earthly kingdom. What did each bring in accordance with God’s kingdom?

Cain brought a portion of his heart; a portion of his devotion. What ever it was it was not pleasing to God. Abel brought his whole heart; his entire devotion. He sacrificed the very portions of his flock that stood the best chance of making him rich. The firstlings. The best. He sacrificed the portions of his flock that stood the best chance of making his stomach happy; the fat portions. He took the very best of what he had and he brought that to God. This was an outward sign of an inward reality that God had his whole heart.

You see, God’s kingdom is not like this Earthly kingdom. God’s kingdom is spiritual; the kingdom of this world is physical. The Bible says “But we are all as an unclean thing, and all our righteousnesses are as filthy rags; and we all do fade as a leaf; and our iniquities, like the wind, have taken us away.” Isaiah 64:6.

Many have tried, like Cain, in their own strength to gain righteousness before God. They try, often with all their might, to be good. They desire with all their strength to be holy. However, this one thing they have held back from God, that is, their heart. The one thing that is required to true acceptance from God is the one thing they are not willing to let go of.

It’s a shame too, the heart is deceitfully wicked (Jeremiah 17:9); it’s not to be trusted.

A Simple Tip To Ease Your Public Speaking Jitters

Drew Berkemeyer — Wed, 11 Jun 2008 04:21:22 GMT

Public speaking can be a daunting thing. I used to get really nervous. I don’t do a whole lot of public speaking, but when I do, it isn’t nearly as intimidating as it used to be. I’d say that is primarily due to one simple piece of advice I got a long time ago.

That advice is:
Before you stand up to speak, know 40 times more than you need to know on the subject that you are speaking about.

So, if you are going to talk for 5 minutes about how to make a peanut butter and jelly sandwich, know what the difference between crunchy and smooth peanut butter is. Know the difference between jelly, jam and preserves. Know the difference between whole grain and white bread. Know what brands of peanut butter separate and how to prevent it (you put it in the refrigerator, btw) and then know what happens to peanut butter when you put it in the refrigerator (it gets hard and doesn’t spread easily). Then be sure you think of any other aspects of making that sandwich and variations on that sandwich that you can think of. When you’re all done, you could probably speak on the various aspects of making a peanut butter and jelly sandwich for at least 20 minutes if not an hour. Now, when you stand up to give your 5 minute presentation not only will you not be as nervous, you’ll have so much information that you will be able to pull the high-points and easily fill the 5 minute presentation without much effort at all.

Linking with Technorati

Drew Berkemeyer — Mon, 09 Jun 2008 21:43:21 GMT

I just signed up for Technorati. This blog is currently ranked: 3,900,162. Looks like I've got a little ways to go before I hit the top 100.

Here's my technorati profile:
Technorati Profile

Just How Many Straws Can a Camel's Back Hold?

Drew Berkemeyer — Mon, 09 Jun 2008 19:51:17 GMT

I just downloaded the Oracle client tools for a job I’m working on. It was an interesting experience.

Strike One: I had to download 3 different zip files named “Disk1”, “Disk2” and “Disk3”. Huh? I thought multiple floppies went out with the advent of DSL.

Strike Two: Once I downloaded and unzipped the three disk images into my “My Documents” folder I double-clicked the setup application in the Disk1 folder. An hourglass popped up, then went away. Huh? Nothing happened. Tried again. Nothing. So I rebooted. Went to the Disk1 folder and tried again. Nothing. Opened Task Manager. Didn’t appear that setup was even running. <sigh> On a whim decided to move the 3 disk image folders to the C: root. Opened the first image directory, double-clicked the setup again... walla! Oh come on. You’ve got to be kidding. Long file names and directory paths with spaces in them became common place with Windows 95.

As I was talking about in my Feeling Clean post, it is that last 5% of the effort that can make all the difference. Do you know how hard it is to make an application accept spaces in the application path? One line of code. One simple line of code to be sure you customer experience is pleasant and uneventful. Instead, I lost the current state of every application I was running as well as the web pages I had open for consultation on the setup I’m trying to do. All because a Windows application running in 2007 doesn’t support spaces in the file path. This is the type of behavior you might expect in a high school homework project or even in some shareware application, but is not what I would expect from a technology powerhouse that has aspirations of knocking Microsoft off the top of the hill.

Not a big deal you say? Well, let’s think about this. There’s an old saying you’ve all no doubt heard: “You never get a second chance to make a first impression.” Your installer application is the first impression any customer has of your company. If I had not tried to move these 3 folders to the C: root, I would have likely spent several hours, maybe even days trying to find the answer to how to get this application installed. That would cost me money. If I had contacted one or more of the guys I work with to get their help that would have cost even more money. The more help, the more money. Finally, if I had picked up the phone and called Oracle I’m quite certain it would have cost a whole lot more money; either my own for the support fee or Oracle if they have “free” or shall I say complementary support. Either way, this small and reasonably simple oversight on both the part of the developer and the testing team has almost certainly cost many people, many hours of frustration and in turn many dollars in lost time.

There were almost certainly thousands and thousands of straws on the back of that proverbial camel before it finally broke. Large established companies have lots of details to fret. Nonetheless, there is always a point where one too many mistakes were made. One too many dissatisfied customers simply walked away. One too many small details were overlooked.

Here’s the lesson: You are never too big and you are never too small to sweat the details. It is the small stuff that counts. It is the details that set you apart from everyone else. It is the little things that will keep your customers coming back and telling their friends about your products. What you do, or don’t do, says a lot about who you are and what your company is like. When you don’t care enough to insure my installation is carefree, how can I be sure you’ll care enough to support me when I’m depending on your product to run my business and take care of my own customers?

Take this opportunity to look at the products and services that you offer. Ask yourself if there are any holes in your offering that may cause your customers to have a bad experience; better yet, ask your customers. Create an ongoing list of rough spots in your product offering; then fix them. It may very likely mean the difference between surviving and thriving.

Do Your Customers Feel Clean?

Drew Berkemeyer — Thu, 05 Jun 2008 23:03:47 GMT

I’ve been using a Mac for over a year now. Before that I was a Windows user since 1988.

Why did I switch? Quite simply, the Mac feels clean. When you turn it on you feel welcomed and embraced; understood even. Sounds silly, but it’s true. The small things make all the difference.

Take Microsoft Outlook for instance. When I switched to the Mac I stopped using Microsoft Outlook and began using Mail and iCal to manage all my email and tasks. These applications work good and I never really thought about Outlook or even missed it. However, yesterday, for work reasons, I started running Windows again as my primary development computer. In doing so I started using Outlook again.

Wow! What a nice application. When Microsoft Outlook first opens it is clean, tidy and well organized. I felt in control immediately. That’s how all software should be. Clean.

How do your products make your customers feel? What is their first impression of you and your company? Do you make them feel clean? Do you help them to feel in control? Let me encourage you to put in the extra effort to make a strong, positive first impression. It will pay dividends in customer satisfaction and loyalty.

Who is Your Microsoft?

Drew Berkemeyer — Wed, 04 Jun 2008 21:01:39 GMT

In 1987 I used Microsoft Word for the first time. It was bad. Functional, but unintuitive and hard to use. WordPerfect owned the market and Microsoft was still trying to get a foothold. Fast forward 10 years to 1997. Word is much easier to use, still difficult for a beginner, but much better. WordPerfect is fading fast and all but non-existant. Fast forward 10 more years to 2007. WordPerfect? What is that? Microsoft Word is hands down the king of the word processor market and for good reason. The application is clean, powerful and easy to use by almost anyone.

Same story with Outlook. When Microsoft Outlook first came out it was big, bloated, slow and clumsy. I hated it. I said I would never, ever use it. If there were an “I hate Outlook” club, I probably would have joined. Outlook today, however, is clean, powerful and delightful to use. It is the type of application that makes people want to use a computer. Had I joined the “I hate Outlook club, I’m afraid I would have to withdraw my membership.

There are dominant people and organizations in all facets of life. Last night, for instance, we were at the softball fields. There is a team that plays in our league that is, well, to be honest, way out of our league. They literally look like a professional team on the field. A lot of people don’t like that. They are critical, even offended by these guys. However, the fact is that this guys have earned their level of excellence. They have been together for a long, long time. They play hard. They are serious. They practice and they recruit the best. Yes, this is church league softball that I’m talking about, but the rules are the same for everyone. Any team in the league has the right to play at the same level as Patton; most, however, choose not to and that is their choice. Patton has looked beyond our local church league and has set their sights on winning the national tournaments.

Back to Microsoft. Yes, it’s true, that they have deep, deep pockets, but the lesson goes further than that. Microsoft has not always been a powerhouse. They started as two hardworking guys playing to win. They play hard and they don’t give up. Yes, they seem to bend the rules from time-to-time, but we have umpires in this league too. Several years ago several companies called “foul!” So, the umpires reviewed the tapes, looked at the plays, held meetings and ruled in favor of Microsoft. We can all gripe and moan, but that won’t help us beat them. They are a powerhouse because they play hard and they earned it.

Back to softball. There’s another team in our league that is serious about the game. Last year they set their sites on Patton. They didn’t beat them, but they definitely gave them a run for their money. This year, they are even tougher. They look sharp on the field, they communicate clearly and they play hard. They are quickly becoming a serious threat to Patton’s undisputed rule of the ball field.

Google has done the same thing to Microsoft. In the late 1990’s they showed up in an already crowed Internet search market. They were simple, clean and very well put together. In short order they stole the entire market for Internet search, one that even Microsoft was playing hard to win. The story doesn’t end there, however. Google, came to play ball and they took the entire game to a new level. They continued to refine their process and eventually turned Internet search, a free product, into a revenue generating cash cow. Next, they set their sites on offering Internet based products that would compete with desktop products such as Word and Excel. Today, Google is a very serious threat to Microsoft and by many people standards has already surpassed them as the top dog on the block.

The lesson here is that we all have the opportunity to compete no matter how big and strong the competition is. The rules are the same for everyone. It’s just that not everyone is willing to pay the price that it takes to end up on top.

So ask yourself, Who is my Microsoft? Who is it that dominates my league? Who is it that has been around so long and is so powerful that no one can touch them? Then, look at what you’ve got to offer. Why does your offering fall short of the king of your league? Why are they beating you time and time again? Be honest, then go back to the drawing board and decide what you’re going to do about it.

Don’t give up before you start. You can win this game, but you’ve got to work hard at it, be smart and you’ve got to come to win. Create a clean solid offering that nails the expectations of your market. Then, expand on that offering; steadily adding to its value.

There are no untouchables out there; only well established, hard to beat competitors. As I said before, the rules are the same for everyone and everyone has the right to try as hard as they can. Good intentions won't do it. You have to be serious. You have to play hard and you have to come to win. So don't give up.

Lookout Patton. There’s a new ball team in town and they came to win.